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Had an Accident?

Follow these 7 easy steps to ensure that your repair process is as painless as possible.

Had an Accident?

Follow these 7 easy steps to ensure that your repair process is as painless as possible.

1. Contact your insurer.

Notify them that your vehicle has been damaged in an accident.

2. Complete the claim form

Complete the claim form that your insurer will send you.

3. Return the completed claim form

Return the completed claim form, together with two (depending on your insurer) repair quotes, to your insurer.

4. Get your vehicle assessed.

Your insurer will appoint an assessor. Their job is to ensure that the price quoted is fair and reflects the damage sustained. The assessor is also able to negotiate with the repairer.

5. Review the final quote.

We will contact you to advise that the repairs have been authorized. Should you disagree with the assessment, please contact your insurer.

6. Approve the quote.

Once you and your insurer have confirmed the quote, we will confirm a book in date with you to carry out repairs and order spares if necessary.

7. Collect your vehicle from CK.

Your vehicle can be collected at CK Coachworks upon completion of rerpairs. Confirmation of your excess (if applicable) can be clarified with your Insurance company and/or refer to your policy documentation.

Need help? Please contact us on 021 702 3136 or email us at admin@ckcoachworks.co.za

1. Contact your insurer.

Notify them that your vehicle has been damaged in an accident.

2. Complete the claim form

Complete the claim form that your insurer will send you.

3. Return the completed claim form

Return the completed claim form, together with two (depending on your insurer) repair quotes, to your insurer.

4. Get your vehicle assessed.

Your insurer will appoint an assessor. Their job is to ensure that the price quoted is fair and reflects the damage sustained. The assessor is also able to negotiate with the repairer.

5. Review the final quote.

We will contact you to advise that the repairs have been authorized. Should you disagree with the assessment, please contact your insurer.

6. Approve the quote.

Once you and your insurer have confirmed the quote, we will confirm a book in date with you to carry out repairs and order spares if necessary.

7. Collect your vehicle from CK.

Your vehicle can be collected at CK Coachworks upon completion of rerpairs. Confirmation of your excess (if applicable) can be clarified with your Insurance company and/or refer to your policy documentation.

Need help? Please contact us on 021 702 3136 or email us at admin@ckcoachworks.co.za

WE OFFER A LIFETIME GUARANTEE ON THE PAINTWORK AND A 3 YEAR WORKMANSHIP WARRANTY.

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Contact us

Tel: 021 702 3136 / 021 702 2849
Fax: 021 702 3138 / 086 611 3910
Email: admin@ckcoachworks.co.za

Get a Quote

We understand that having an accident is a traumatic as well as an inconvenient experience. Please complete the form below – our efficient and friendly staff will assist with your claims procedure. If you prefer, one of our estimators will call you at your convenience for a quotation.

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